All the Best of All Things Local

FAQ's

What is Local Goodness?

All the best of all things local ℠.  We seek out the best products from local farms, small producers and independent artisans across our country and bring them to you.  When you shop the Local Goodness Marketplace, you are shopping local...you are buying from local family farms, small food producers, independent artists.  

Across our country we have an incredible wealth of passionate, talented and hard-working people creating remarkable products.  The goal of Local Goodness has always been to seek out, discover, enjoy and celebrate the fruits of their labor, tell their stories, share our finds and encourage others to do the same.

How does the Local Goodness Marketplace work?

After seven years of promoting and raising awareness of family farms, small food producers and independent artisans realized the need to create a solution to help move people from awareness to action.  We decided it was time for Local Goodness to evolve and bring you all the best of all things local in one easy and convenient online shop.

When you buy from the Local Goodness Marketplace you are buying directly from our supplier partners.  We are simply a means to promote our supplier partners, connect you to them and let you shop for amazing products all in one place with a single transaction.  This makes their job of providing their products to you easier and frees up more of their time to do what they do best – grow, raise and make amazing products!

What is a “supplier partner”?

Family farms, small food producers and independent artisans who are seeking a robust yet specialized online presence with other quality producers and their products.  We call you them “partners” because we work together to make the marketplace successful for them and, you, our customers who wish to “buy local.”

How are supplier partners chosen?

We evaluate potential supplier partners on: the quality of their products and their appeal; their commitment to local principles; sustainable practices; the story of the people behind the products; and their ability to provide an outstanding customer experience.

I’m a local farmer, small producer or independent artisan; can I become a supplier partner?

We’d love to hear from you.  Click here to learn how.

How can I recommend someone I know to be a supplier partner?

We are always on the lookout for new supplier partners with amazing stories and products.  We love having "Local Goodness Scouts" letting us know about local treasures they've uncovered.  If you know of or have discovered someone with an amazing local product please just email us at info@localgoodness.com and we will look them up.

How is this “local” if your supplier partners aren’t close to customers who are ordering?

“Local Goodness” is not just something so narrowly defined as being within a certain radius from a point on a map.  It is much, much more.  It embodies the talents, time and treasure that very special individuals invest to create amazing things.  They do this without seeking fame or great fortune.  It is the expression of their passion and what they feel they have been called to do. 

Our mission is to introduce you to these special people and bring the fruits of their passion to your table and home.  In doing so, we hope to bring them a measure of fame and help you enjoy and reward their efforts.

How are prices set on Local Goodness Marketplace?

Our supplier partners set their own retail prices. 

What payment methods to you accept?

Mastercard, Visa, Discover and American Express

Can restaurants/institutional buyers buy products from the website?

Absolutely!  If you have special needs or requests, please contact us at info@localgoodness.com.

How do I ask a question about a product or supplier partner?

Email us at info@localgoodness.com and we will provide you the answer or get one promptly from the supplier partner.

Who decides the shipping method on each order?

Each supplier partner determines the shipping method made available to you for their products.  

Will orders be accepted that require shipping outside the U.S.?

Not at this time.

Will orders be accepted that require shipping to Alaska and/or Hawaii?

That’s up to each individual supplier partner.   Any limitations are listed on each product page.

How does shipping work?

When you order from Local Goodness you can be confident that your product(s) will arrive promptly and in perfect condition.  For this reason supplier partners ship their products directly to you.  This ensures any special packing or shipping methods are used and that you are completely happy.

Who pays for shipping?

The customer who is buying the product(s).  Occasionally supplier partners will choose to offset shipping charges as a promotion.  

What is your return policy?

We want you to be completely happy with all your purchases from Local Goodness.  If for any reason you are not happy, we offer a 30-day return policy on most purchases (please see our Return Policy for details and information on specific products that are not returnable). We do not refund shipping and return shipping costs are your responsibility.  

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Let the Goodness Begin!