All the Best of All Things Local

Return Policy

Last Updated: July 15, 2013

We want you to be completely happy with all your purchases from Local Goodness.  If for any reason you are not happy, we offer a 30-day return policy on purchases.  We will refund your purchase price, less shipping charges.  Return shipping costs are your responsibility.  

Please be mindful of the following details about returns:

  • Orders cannot be cancelled once they have been shipped; the standard returns policy applies from this point.
  • Returned items must be in new condition and in their original packaging.
  • If a product has been assembled or modified in any way it cannot be returned.
  • Perishable and/or temperature sensitive items may require special shipping methods that require a delivery signature.  Once these products have been received and signed for by you or your agent, they are no longer returnable.
  • Due to the unique nature of some of our products, some may have different return policies or may not be returned/refunded.  These exceptions to our overall return policy will be clearly identified in the individual product description.
  • For any items that shipped free, shipping costs will be deducted from your refund.
  • Local Goodness gift certificates are not eligible for returns.
  • If your order arrived damaged or is defective, please contact us immediately at: customerservice@localgoodness.com to arrange an appropriate replacement or refund.
  • If you have questions about our return policy or wish to return a purchase, contact us at:  customerservice@localgoodness.com.


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