Last Updated: July 15, 2013
We want you to be completely happy with all your purchases from Local Goodness. If for any reason you are not happy, we offer a 30-day return policy on purchases. We will refund your purchase price, less shipping charges. Return shipping costs are your responsibility.
Please be mindful of the following details about returns:
- Orders cannot be cancelled once they have been shipped; the standard returns policy applies from this point.
- Returned items must be in new condition and in their original packaging.
- If a product has been assembled or modified in any way it cannot be returned.
- Perishable and/or temperature sensitive items may require special shipping methods that require a delivery signature. Once these products have been received and signed for by you or your agent, they are no longer returnable.
- Due to the unique nature of some of our products, some may have different return policies or may not be returned/refunded. These exceptions to our overall return policy will be clearly identified in the individual product description.
- For any items that shipped free, shipping costs will be deducted from your refund.
- Local Goodness gift certificates are not eligible for returns.
- If your order arrived damaged or is defective, please contact us immediately at: firstname.lastname@example.org to arrange an appropriate replacement or refund.
- If you have questions about our return policy or wish to return a purchase, contact us at: email@example.com.